FAQs
1️⃣ Are X Perfumes original and authentic?
Yes, all our perfumes are made with premium fragrance oils to ensure long-lasting, high-quality scents.
We guarantee 100% authenticity and freshness in every bottle.
2️⃣ How long do your perfumes last?
Our perfumes are formulated to last 18–24 hours, depending on your skin type, weather, and application method.
3️⃣ Are your perfumes for men, women, or unisex?
We offer all categories — men’s, women’s, and unisex fragrances — each designed for specific personality types and moods.
4️⃣ Do you offer Cash on Delivery (COD)?
Yes! We provide Cash on Delivery across Pakistan so you can shop confidently without any advance payment.
5️⃣ How long does delivery take?
Delivery usually takes 2–4 working days in major cities and 4–6 days for other areas of Pakistan.
6️⃣ What payment methods do you accept?
We accept Cash on Delivery, Bank Transfer, and EasyPaisa/JazzCash for your convenience.
7️⃣ What is your return or refund policy?
We offer a 14-day return and refund policy for damaged, incorrect, or unopened products.
Please make sure to contact us immediately if you face any issue.
8️⃣ Can I test the perfume before buying?
Currently, we don’t offer testers — but our detailed descriptions and customer reviews will help you choose the perfect scent.
9️⃣ Are your perfumes imported or locally made?
Our perfumes are crafted in Pakistan using imported fragrance oils and high-quality ingredients for international-level results.
🔟 How can I make my perfume last longer?
Apply perfume on pulse points (neck, wrists, behind ears) and on moisturized skin.
Avoid rubbing after spraying for maximum longevity.
11️⃣ Do you offer gift packaging?
Yes, all our perfumes come in elegant, gift-ready packaging, perfect for birthdays, anniversaries, or special occasions.
12️⃣ How can I contact X Perfumes?
You can reach us via Chat Support, Instagram DM, or our Contact Us form on the website.
Our support team replies within 24 hours.
13️⃣ Is there any delivery charge?
We offer free delivery on all orders above Rs. 3,000.
For smaller orders, standard delivery charges apply.
14️⃣ Can I cancel or change my order?
Yes, you can cancel or update your order before dispatch by contacting our support team on WhatsApp or email.
15️⃣ Where can I buy X Perfumes?
Our perfumes are available exclusively online through our official website and social media pages — ensuring authenticity and best prices.